Contact
No magic form. No "an agent will contact you." Direct, transparent channels, like everything else.
GitHub Issues
Bugs, feature requests, technical questions. It is where the code lives.
Direct email
Partnerships, press, conversations that do not fit in an issue.
Documentation
Guides, API reference, practical examples.
Common questions
Do you offer individual support?
Basic support is via GitHub Issues — it is public and helps other users. Premium plans include issue priority.
Do you do trading consulting?
No. Verida is a tool, not consulting. We do not advise on strategies, we do not manage third-party capital.
How do I report a bug?
Open a GitHub Issue with: app version, operating system, steps to reproduce, and if possible the console log (Help > Open Log).
How fast do you respond?
Issues are triaged within 48 business hours. Security bugs have absolute priority. Features depend on roadmap and community.
We do not have a phone. We do not have a business WhatsApp.
It aligns with the doctrine: no shortcuts, no promises.
Different channel? Only on GitHub.